• This is not a comprehensive list of our Policies & Procedures.
• All Edgewater Villa Resort guests/visitors agree to follow all Resort Policies & Procedures.

PET POLICY

• Due to the consideration and health of our guests, we do not allow pets.
• Guests must pay a $750 charge per room for any violation of the “NO PET” policy. Guests will also be charged for any damages caused by a pet and required to pay for any costs of necessary repair and cleaning. Guests will then be immediately required to settle any outstanding bills and leave the resort premises without refund.

CANCELLATION POLICY

• Guests are responsible for all days, boat slips, boat rentals, and/or golf carts reserved.
• Deposits will be returned, minus a $20 cancellation fee, once all reserved dates have been filled.

CHECK-IN & CHECK-OUT

• Check-In is after 4:00 PM.
• Check-Out is before 10:00AM. All guests are to be out of the cabin and all vehicles, boats, and trailers off the property by Check-Out time unless prearranged with the resort owners.
• During On Season there is a strict no early Check-In or late Check-Out policy. If you would like to visit the lake before Check-In or past Check-Out, there is a public use recreation area located at the end of Hwy OO. The Aunts Creek Recreation Area has a beach, boat ramp, restrooms, playground, and picnic facilities and is $5 per day for a vehicle.
• During the Off-Season, please call 417-739-4585 for more information about possible early Check-In or late Check-Out.

CLEANING FEE

• A cleaning fee will be added to your reservation for each cabin. See cabin pages for the rate.

CREDIT CARDS

• We accept Visa, Master Card, and Discover.

PAYMENTS

• All remaining bills need to be settled the day before Check-Out.
• Guests are responsible for all days/rentals reserved regardless of late-arrivals/early-departures.

VISITOR POLICY
If you wish to have visitors that are not staying overnight, Edgewater Villa Resort has the following Day Visitor Policy:

• Day Visitors: $12 per person-Allows Access/Use of Resort Amenities
• Excludes use of boat launch and boat/slip rentals
• Total of Registered Guests and Day Visitors may not exceed the maximum number of people allowed in each cabin.
• Day Visitors and the Registered Resort Guest must sign in at the Front Office
• By signing in all Day Visitors are agreeing to follow all Edgewater Villa Resort Policies and Rules and the Registered Resort Guest is accepting complete responsibility for their Day Visitors’ actions and all damages that occur during their visit that are not normal wear.
• All Day Visitors must sign out by 6:00PM; unless prearranged with resort owners, all Day Visitors staying past 6:00PM will be considered overnight guests and will be charged accordingly.

POOL

• The pool is open from 10:00AM-10:00PM between Memorial Day and Labor Day.
• There is no lifeguard on duty and children under 12 years of age must have adult supervision.
• There is no food or drinks allowed in the fenced-in pool area.

PLAYGROUND

• The playground is open from dawn until dusk.

ICE PROCEDURE

• The Ice Chest is located next to the Towel Exchange .
• Ice purchases are on the honor system.

BOAT/GAS POLICIES

• Gas containers should not be stored inside cabins or on/under decks.
• Gas can be purchased on the dock during the posted fueling hours.
• All motorized watercrafts require a boat stall for the full stay. Limit: 1 Boat or 2 PWCs per boat slip.
• The state of Missouri requires anyone born on or after January 1, 1984 to possess a Boating Safety ID Card issued by their home state when operating a motorized watercraft. In addition, we require all boat renters to be at least 21 years old and have their Boating Safety ID Card if applicable.
• We can only rent slips/boats to our overnight guests.

PROHIBITED

• All of our cabins are tobacco-free and non-smoking (including e-cigarettes/vape pens/smokeless tobacco); however, there are ashtrays provided on each unit’s deck to smoke outside. If we witness or suspect usage inside your unit there will be a minimum fee of $750 to cover cleaning and loss of income.
• The use and/or possession of marijuana is prohibited on resort premises(including docks).
• To maintain our family-friendly atmosphere we do not rent to house parties and/or “party” groups including but not limited to fraternities, sororities, spring breakers, etc.
• All fireworks are strictly prohibited. “Fireworks” include, but are not limited to, sparklers, poppers, snakes, snappers, firecrackers, bottle rockets, artillery shells, etc.
• Violation of the above policies will result in damage/cleaning fees and may include eviction from the resort without refund.